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Social Stack Help Guide

Scroll down to find our comprehensive guide for how to grant us access to your law firm's social channels.

These are crucial steps to allow us to run your Social Stack campaign!

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Granting Access To Your Social Channels

I. How To Grant Facebook Manager Access to the Facebook Business Page

1. The person to grant us admin access to the Facebook page must be an admin.

2. Go to www.facebook.com and log into your personal Facebook account.

2. Go to the Facebook business page for the firm.

3. Click on "Settings" in top righthand corner.

4. Select "Page Roles" located in the left panel.

5. A request from "Crisp Video Group" will be visible at the center of the page. You may need to scroll down slightly to see it.

6. Accept our request. You will need to enter your password to grant us access. Please make sure we are given "admin access" and are able to "manage page."

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II. How To Connect Your Instagram Account to Your Facebook Business Page

1. Go to www.facebook.com and log into your personal Facebook account.

2. Go to the Facebook business page for the firm.

3. Click on "Settings" in top righthand corner.

4. Select "Instagram" located in the left panel.

5. Click on "Log In" to add your Instagram. You will need to enter your username and password.

6. After logging in successfully, your Instagram account should appear within Facebook.

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III. How to Grant Admin Access to the LinkedIn Company Page

1. Go to www.linkedin.com and log in to your personal account.

2. Select "My Network" in top panel.

3. Accept the connection request from "Crisp Client Success Team."

4. Go to your LinkedIn company page.

5. Click on "Admin tools" in the top right corner and select "page admins" from the dropdown.

6. In the search bar that says "Add new admin by name..." please type "Crisp Client Success Team" and select us to be added.

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IV. How To Grant YouTube Manager Access to the YouTube Brand Channel

1. Go to www.google.com and log in to the Google Account that manages your YouTube brand channel.

2. Go to the brand account management page: https://myaccount.google.com/brandaccounts.

3. Under “Your Brand Accounts” click the account associated with the YouTube channel.

4. Click “Manage Permissions.”

5. To invite new people, choose Invite new users Ask people to manage.

6. Enter in "wecare@crispvideo.com" and select "Manager" as our role.

7. Click “Invite.”

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V. How to Add Users to Google Analytics

1. Sign into Google Analytics.

2. Click Admin, and navigate to the desired account.

3. In the Account, click User Management.

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4. In the Account users list, click +, then click Add new users.

5. Enter in success@crispvideo.com<

6. Select Notify new users by email to send a message to us.

7. Select "Edit" access permissions.

8. Click Add.

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